Frequently asked questions
Well, you can pay after you receive an invoice by us, upon your booking inquiry. You can do it using online payment and/or using PayPal. And, for booking any of our tours, you can pay only deposit of 20%, while the rest can be paid before the departure of the tour.
Unfortunately not. Payment is done via PayPal, wire transfer or cash.
When you fill out “tour cart”requested fields, we’ll get an E-mail inquiry.
According to that, we’ll send your invoice based on the provided data.
Another easy question: you’ll get an E-mail, SMS/Whatsapp/Viber etc confirmation, and a booking voucher.
Any tour can be cancelled or postponed up to 48 hours prior to departure. That way you can get full refund, exchange for some other tour or you can postpone for some other day more suitable to your free time arrangements.
Well, we always try to keep in touch with our guests by exchanging full contact data: E-mails, phone numbers, accommodation address and contacts. If you are running late or not showing up, we’d appreciate if you called us you’re running late or similar. That way we can make an estimate can we find the time to wait for you, in order for you not to miss your tour. If you just do not show up, unfortunately, you lose your deposit (same as missing your flight, eg).
Since we are talking about a boat tour at the sea, only thing that could prevent tour from happening is non-adequate weather forecast. In that case, you’d be informed and offered few options: full refund, postponing for some other day, or booking some other tour. If the weather gets bad during the tour itself (rise of the wind and waves, heavy rain etc), since it lasts for almost 12 hours, our captains reserve the right to alter the route and/or destinations after consulting with management and you (guests on board) because safety of our passengers always comes first. If by any chance the Blue cave itself gets closed due to the unfavourable weather conditions during the tour, guests would be refunded the Blue cave admission fee.